Dear Traders,
As part of our commitment to providing the best reliability and service to our customers, we are updating our “Hyperactivity” measures for MT4 servers in order to reduce server load.
According to MetaQuotes guidelines, an account is considered hyperactive when it exceeds 2,000 server messages per day.
IC Markets will send warnings when your account exceeds 3,000 messages. Upon reaching 15,000 messages, accounts will be forcefully disabled to prevent further load.
For any assistance, please contact us by email, phone, or live chat.
Kind regards,
The IC Markets Team
